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FAQ

Returns & Exchanges


TML is only currently offering exchanges for orders.




Will you give me a shipping label for my exchange?


If you decide to echange any items, the customer will cover the shipping costs back to us. TML will cover the costs of the new order.




What carrier do you use?


We currently ship orders through USPS.

  1. Please allow up to 24 hours for a shipping confirmation for items marked as same day shipment.
  2. Items from special collections may take up to two weeks for shipment
Once you receive your shipment confirmation, you can track your order. Orders can take up to 10 days once shipped to complete delivery if international.




What countries do you ship to?


We ship both domestic in the USA as well as international to the rest of the world.




How can I contact you?


You may contact us by using the chat box on the bottom of the screen. Phone - +1-888-670-5529 Email - TheMiracleTresses@gmail.com Mon-Fri (11AM - 6PM PST) Closed - Weekends & Holidays